You can ask to change your primary care provider (PCP) at any time.
Looking for something else?
Your provider left: How care continues when your provider leaves
Choosing who to book with: How to find an in-network provider
A message to your provider: How to contact your provider
How do I change my PCP in chat?
The support team can update your assigned PCP when you ask in chat.
Select "Visits and Scheduling."
Tell the support team you want to change your PCP.
The support team can make suggestions for a new PCP that is licensed in your state, in-network with your insurance, and accepting new patients, unless you have a PCP already in mind.
What if I am new and do not have a PCP yet?
When you book your first appointment, you will be matches with a provider who is licensed in your state, accepts your insurance, can offer the care you're looking for, and is accepting new patients. That provider will become your PCP after your appointment, and will be the point person for your care going forward.