Billing and Insurance
Understanding your insurance, and helpful tips on paying for appointments.
16 articles
Insurance and Network
Articles about getting started with insurance, eligibility, and network constraints.
- Major insurances commonly in-network with Circle MedicalLearn more about Circle Medical's insurance partnerships.
- How to find an in-network providerBooking matches new patients with an in-network provider who is licensed in your state and can offer the care you need. Use provider search if you want a certain gender,…
- Your guide to a confident insurance callEssential tips, terms, and questions to support you through insurance calls so you can get the answers you need.
- How to get your HMO referralWhat to do before Circle Medical can bill your visits through your HMO, how long a referral usually takes, when to contact the support team, and what to do if…
- Does Circle Medical accept Medicaid or Medicare?Circle Medical isn't able to see patients who are eligible for Medicaid, but we've expanded our Medicare network.
- How to remove a Medicaid hold on your chartWhy your account may show Medicaid, what to send, and when the hold comes off.
Payments and Billing Policies
Learn how to pay for your care and how billing insurance works.
- How payments and billing workWhat happens after your appointment, how long each charge takes, which payment methods we accept, billing policies, and what to do if a payment fails.
- How to view and download your invoicesFind appointment invoices and receipts on the Circle Medical mobile app or web portal, and download a PDF copy.
- How to add, switch, or remove your payment methodStep-by-step instructions for adding, switching, or removing a payment method on the mobile app or web portal, how to see which card is on file, and the most common issues…
Claims, Invoices, and Reimbursements
Articles about post-appointment troubleshooting and insurance troubleshooting and verification FAQs.
- Will my insurance reimburse a self-pay appointment?Learn how to request reimbursement for a self-pay appointment using your out-of-network insurance benefits.
- Common questions about insurance and billing after your appointmentHealthcare billing can be confusing. Here are clear answers to help you navigate your charges, coverage, and timelines.
- Frequently asked questions (FAQs) on insurance troubleshooting and verificationLearn how to resolve insurance verification errors, confirm your network status, and find instructions to update your plan details.
Insurance 101 and Education
Learn more about how health insurance works in general.
- Understanding your healthcare costs: Deductibles, copays, and coinsuranceLearn about key terms like deductibles, copays, and coinsurance so you can better anticipate your healthcare costs.
- Explanation of Benefits (EOB)Understand what an EOB is and why they're helpful in understanding cost
- Healthcare Coding: ICD-10 and CPT CodesDiscover how billing codes affect claims with your insurance.
Invoices, Insurance, and Payment Methods
How-to guides about downloading invoices, adding or changing insurance/payment methods.