Appointments
Booking, costs, cancelling, video visits, and your providers.
13 articles
Booking & appointment types
Booking & appointment types
- Appointment costsSelf-pay prices for each appointment type. If you use insurance, your plan sets what you owe.
- Annual physical (wellness exam): what to expect and insurance coverageWhat happens during your annual checkup, how to book or submit one, and what insurance usually covers.
- Finding the right appointment typeWhich appointment to book, what each visit is for, and how long it is. Prices, wellness exam coverage, and the ADHD process are in their own articles.
- San Francisco office informationLearn more about what appointments you can book at the San Francisco office, and what to do if no in-person appointments are available.
Video appointments
Video appointments
- Trouble joining your video appointment or with the audio and videoWhat to try when you can't join a video appointment, you can't hear or see your provider, or the appointment drops.
- How to check in and join your appointmentCheck in on the mobile app or web portal, then join your video appointment from five minutes before the start time.
- Your location for video appointmentsManage your appointments and provider availability while traveling or moving between states.
Cancel, reschedule, & attendance
Cancel, reschedule, & attendance
Your providers
Your providers
- Can I message my provider?Learn what you can message your provider about.
- What happens when my provider leaves Circle Medical?Learn how we seamlessly transition your care to a new primary care provider (PCP) without interrupting your treatment, records, or prescriptions.
- How do I change or update my PCP?Simple steps to update your Primary Care Provider (PCP)
- How to contact your providerLearn how to send a message to your provider through the support team.