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Who can become a Circle Medical patient

The basic requirements to book with Circle Medical: your age, where you are during the visit, your ID, and your insurance.

Circle Medical offers primary care by video for adults in the United States. To book an appointment, you need to meet the requirements below. Some types of care, like ADHD, anxiety, or depression treatment, have extra requirements.

You must be 18 or older

Circle Medical only provides care to adults. You need to be at least 18 years old to create an account and book an appointment. We aren't able to see children or teens, even with a parent or guardian present.

If you're booking for someone under 18, please contact a pediatrician or a local family practice.

You must be in a state where we offer care

Providers are licensed in specific states. At every video appointment, you need to be physically located in a state where your provider is licensed. You'll confirm your location when you check in.

  • If you don't see any available appointments, Circle Medical may not offer care in your current state yet. See what states we're in.

  • You must be in the United States during your appointment.

You must verify your ID

We verify a government-issued photo ID for every patient. The name and date of birth on your ID need to match your account. See Government ID requirements.

You can't have Medicaid

Circle Medical isn't able to see patients who are eligible for Medicaid, even if you'd prefer to self-pay or have other insurance. This includes people who have both Medicare and Medicaid. Seeing a provider outside your Medicaid network can put your Medicaid coverage at risk.

If you have Medicare only, you may be able to use it depending on your state. See Does Circle Medical accept Medicaid or Medicare?

Circle Medical is not for emergencies

If you have a medical emergency, call 911 or go to your nearest emergency room. If you're in a mental health crisis, call or text 988 to reach the 988 Suicide & Crisis Lifeline.

Extra requirements for some care

Some treatments have their own eligibility rules, such as ADHD, anxiety, or depression care and controlled substance prescriptions.

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