How you move a prescription depends on the medication. A new pharmacy can transfer a non-controlled prescription. A controlled substance cannot be transferred, so your provider has to cancel it and send a new one.
Looking for something else?
Change the pharmacy on your account: How to choose or update your preferred pharmacy
Which pharmacies can fill a controlled substance: Which pharmacies fill controlled substance prescriptions
The pharmacy is out of stock or will not fill it: What to do when your pharmacy can't fill your prescription
How long a request takes, and state licensing: How prescription requests work
New Jersey Schedule II stimulants: How ADHD medication and care works in New Jersey
How do I move a non-controlled prescription?
Ask the new pharmacy to transfer it.
Contact the new pharmacy directly, or visit their website for a transfer prescriptions online.
Give them your insurance details and your current pharmacy details.
The new pharmacy transfers the prescription.
This often works across state lines too, because many pharmacy chains share one system. If the new pharmacy needs a new prescription, get in touch with support.
How do I move a controlled substance prescription?
Controlled substance prescriptions cannot be transferred between pharmacies. Update your preferred pharmacy, then ask support for a reroute.
Call the new pharmacy and ask if they can fill a controlled substance medication from a video appointment.
Update your preferred pharmacy. See How to choose or update your preferred pharmacy.
Get in touch with support and ask for a reroute to that pharmacy.
You will get a Secure Care Inbox message when your provider sends the new prescription. If your current pharmacy is out of stock, wait up to 7 calendar days for a restock first as pharmacies typically restock within this timeframe. See What to do when your pharmacy can't fill your prescription.
Can I send it to a pharmacy in another state?
Whether a prescription can go to a pharmacy in another state is in How prescription requests work. New Jersey has its own rule for Schedule II stimulants. See How ADHD medication and care works in New Jersey.
What if I am traveling?
Plan before you leave.
Non-controlled medication: ask a pharmacy where you are going to transfer it.
Controlled substance: to fill a controlled substance in another state, the rule is in How prescription requests work. To fill it early before you leave, discuss it during an appointment. See How medication refills work.