A refill is a new supply of a medication you already take. Whether you need an appointment depends on the medication and on the date of your last appointment. Your provider reviews every request, and a refill is not guaranteed.
Looking for something else?
Lost or stolen medication: How to replace a lost or stolen medication
Which medications are controlled: How controlled and non-controlled medications work
Changing your dose or medication: How prescription requests work
ADHD follow-up timing: How ADHD follow-up appointments work
Change the pharmacy on your account: How to choose or update your preferred pharmacy
Send it to a different pharmacy: How to send a prescription to a different pharmacy
The pharmacy cannot fill it: What to do when your pharmacy can't fill your prescription
Your insurance needs to approve the medication: How prior authorizations work at Circle Medical
Can I refill a non-controlled medication without an appointment?
Yes, if your last appointment was within the last year.
Ask your pharmacy to send a refill request, or get in touch with support.
Through your pharmacy: ask the pharmacy to send a refill request to your provider.
Through support: get in touch with support and include the medication name, dose, and pharmacy.
If your last appointment was more than a year ago, book an appointment first. Your provider may ask for an appointment at any time. Your provider decides whether to refill the medication.
If the pharmacy on your account is wrong, update it before you ask. See How to choose or update your preferred pharmacy.
How do I refill a controlled substance?
Book an appointment with your provider.
A controlled substance refill, such as a stimulant or testosterone, needs an appointment. Your provider decides whether to send a new prescription.
How often an ADHD Follow-up is due is in How ADHD follow-up appointments work.
How long can a pharmacy fill the prescription?
Your pharmacy can tell you the last date it can fill your prescription.
Many states limit a Schedule II controlled substance to 30 calendar days after it was sent.
What if I need it before it is due?
Book an appointment and ask your provider during it.
An early refill cannot be requested through support, and it is not guaranteed.
Call your pharmacy and ask for the earliest date they can fill it.
Book an appointment with your provider.
At the appointment, explain why you need it early, for example a trip.
If your provider approves, they let the pharmacy know.
The pharmacist decides whether to fill it early, even after your provider approves.
Some pharmacies fill 1 to 2 calendar days early. Others wait until your current supply is used.
For a non-controlled medication, your insurance usually decides how early it will pay. Check with your insurance.
What if my insurance has to approve it?
That is a prior authorization.
See How prior authorizations work at Circle Medical. It covers who submits it and how long it takes. It also covers what to do if it is denied.
For the cost, or which pharmacies your insurance prefers, see How prescription requests work.