We want your treatment plan to stay as steady as it can. Providers do not leave Circle Medical often, and your care continues with a new primary care provider (PCP).
What happens if my PCP leaves?
You will be assigned a new primary care provider (PCP) so your treatment can continue. You will see their name in your account. We also email you about the change and with some information about your new provider.
What if I want a different provider?
You can ask for a different PCP. Use provider search on our website to look for one that meets your criteria. The steps to update your PCP are in How to change your primary care provider.
What happens to my records?
Your records stay in your Circle Medical account. Your new provider can review your past appointments, notes, and test results, so they will have your medical history from your prior PCP.
What happens to my prescriptions?
Your new provider can review your current prescriptions, and continue with refills if clinically appropriate.
What if I take a controlled substance?
Your provider may ask for another appointment to review your treatment. Your provider decides if you need that appointment before a refill. State rules for controlled substances are in State requirements for prescribing controlled substances.