To ensure compliance with drug monitoring regulation, and keep your account secure, we require a valid, government-issued photo ID to be on your account.
Tips for ID scanning
Recommendations for a smooth ID upload:
Take the photo in a well-lit area.
Avoid the use of flash.
Place your ID flat on a solid surface.
Hold your device steady while taking the photo.
Double check the pictures before submitting them.
How do I upload my ID on the mobile app?
Log in to your Circle Medical account.
Tap your initials in the top right corner.
Locate the ‘ID verification’ section.
Tap ‘Begin verifying’.
Follow the prompts to scan your ID.
You’ll receive a confirmation once the upload is complete.
Important note: You can also upload your ID images through the web portal when checking in for your appointment.