How-to Guides
11 articles
Downloading your invoicesLearn how to find appointment invoices in the Circle Medical mobile app and web portal.
How to choose or update your preferred pharmacyKeep your preferred pharmacy up to date for a seamless refill process.
How to update your Circle Medical appEnsure a seamless care experience by keeping your app up to date.
Confirming your location for video appointmentsManage your appointments and provider availability while traveling or moving between states.
Resolving common video appointment technical issuesUse these tips to troubleshoot technical problems before and during your appointment.
How do I change or update my PCP?Simple steps to update your Primary Care Provider (PCP)
How to add or switch your payment methodManage and change your saved payment methods in the Circle Medical mobile app or web portal.
How to upload your IDLearn how to add your ID on the Circle Medical mobile app.
How to start a new chat with your Care TeamUse our HIPAA-compliant chat to send a secure message to your Care Team in the Circle Medical app or web portal.
How to contact your providerLearn how to message to your provider via your Care Team.
How to upload pictures of your insurance cardPrepare for your upcoming appointment by adding your insurance card images to your profile.