Whether you have questions about appointments, medical records, prescriptions, or need technical support, talk to the Care Team to get answers. Once you start a chat and complete the prompts, a Patient Care Advocate will review your request.
This guide shows you how to start a chat through the Circle Medical mobile app or web portal. All conversations are HIPAA-compliant.
On the mobile app
Log in to your Circle Medical account.
Tap on the speech bubble icon on the top right of the screen.
Tap on the ‘Open’ button.
Tap the ‘Send us a message’ button.
Tap and select the reason for your chat from the list of options.
On the web portal
Log in to your Circle Medical account.
Click on the Circle Medical icon on the bottom right of the page.
The chat window opens on the right side of the page.
Click on the ‘Send us a message’ button.
Click on the reason for your chat from the list of options.
