Circle Medical

Explore answers to questions about medical records, providers, and our Care Team.

General Support

Find answers to common questions about processing times, secure links, and requesting your records from external facilities.

Frequently asked questions (FAQs) about your medical records

Learn how to upload your medical records on the mobile app or web portal, or how to request that Circle Medical retrieve records for you.

How to share medical records with your Circle Medical provider

Learn how to get your medical records sent to you via your Care Team.

How to request your medical records

Will a new PCP have access to my medical records and previous appointments?

Authorize the release of your medical records with ease.

Medical Records Release Forms

Articles about medical records and medical records release forms.

Medical Records

Learn how to easily find a provider that suits your health needs and preferences.

How to choose a provider

Simple steps to update your Primary Care Provider (PCP)

How do I change or update my PCP?

Learn which providers can prescribe controlled substances for your ongoing care in Florida.

Florida requirements for controlled substances

Learn what to message your provider about and what to expect.

Can I message my provider?

Find answers to provider-related questions. 

Providers

Learn how our specialized Patient Care Advocate teams help you navigate your health journey.

Your Care Team: Patient Care Advocates

An overview of how your Care Team can help you with non-clinical questions.

Support and services from your Care Team

Learn about how the Circle Medical Care Team can support you. 

Your Care Team

Circle Medical Home

iOS App

Android App

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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