Navigating prescription requests and pharmacy issues
Articles about how the Care Team can help with prescription requests, and guidance on handling pharmacy issues confidently.
4 articles
- Sending medication to a new pharmacyLearn how to transfer your prescription to a different pharmacy.
- Frequently asked questions (FAQs) about prescription requests and reroutesAnswers to commonly asked questions about timelines, tickets, and common prescription request types.
- How to resolve pharmacy delaysLearn how to resolve common pharmacy delays so you can get your medication on time.
- Getting an update on prescription requests via ticket or chatThis article explains how to get an update on a prescription request that you submitted, such as a reroute, resend, rewrite or refill.