We make patient safety and privacy our first priority with all decision-making that directly or indirectly affects patient care.
Circle Medical provides a modern and safe health care experience. We use technology, including AI-powered tools, to support the partnership between you and your provider.
These principles outline our commitment to keeping your care comprehensive, straightforward, and secure.
Data privacy and security
Your trust is the foundation of our care. We prioritize your privacy through rigorous technical and ethical standards listed here:
HIPAA-compliant: All of our AI models and tools are HIPAA-compliant to keep your health information safe.
Encrypted systems: We use secure environments to ensure that any data processed by AI/automations is protected from unauthorized access.
Routine updates: Our security protocols and AI models are reviewed and updated regularly to meet evolving healthcare technology standards.
Reliable and ethical use
All clinical care is led by humans. Every diagnosis and treatment plan is reviewed and approved by a licensed provider. The principles listed here capture how Circle Medical strives to maintain clinical excellence while balancing AI tools:
Human oversight: Humans oversee every automated output to ensure accuracy and clinical relevance.
Licensed providers: Licensed providers make all clinical decisions in collaboration with you.
Diversity and inclusivity: We use diverse experts and perspectives to make sure our AI tools provide fair, high-quality care for everyone.
Transparency and accountability
We believe knowledge empowers you to make informed decisions, so we’re pleased to provide clear information about our AI tools to help you feel confident throughout your care journey.
Rigorous testing: We only deploy AI models that have undergone extensive evaluation. And once an AI model is live, Circle Medical monitors it continuously to keep improving it.
Intentional decisions: Every AI-related decision is made transparently, and we ensure there is clear accountability for the technology we use.
Guardrails in primary care
Medicine is both a science and an art. We put your unique needs first in every clinical encounter.
Organization, not diagnosis: Circle Medical uses AI to organize your health information and flag concerns for your provider. Our AI tools never provide final diagnoses or treatment plans.
Tailored expertise: Automated data is a starting point. Your provider uses their expertise to tailor clinical decisions to your specific history and goals.
Questions?
At Circle Medical, AI is a tool used to improve and enhance the services we are dedicated to offering our patients. If you have any questions, start a chat with the Care Team via the Circle Medical app or web portal, or email [email protected].