In some cases, your provider may order tests that require swab samples. A few examples are the COVID-19 test, Vaginitis swab, Herpes Simplex Virus (HSV) culture, Chlamydia trachomatis and N. gonorrhea swabs.
Most facilities require a lab order to perform the swab collection. We recommend reaching out to the facility in advance to confirm if they accept LabCorp or Quest Diagnostics requisitions, and if it needs to be signed by your provider.
Swab Testing at External Facilities
While LabCorp and Quest Diagnostics may not perform swab collections, other facilities perform swab tests:
Local Healthcare Clinics
Many local healthcare clinics offer testing services at their facilities or through partnerships with a hospital or lab facility.
Pharmacies and Community Health Centers
Some pharmacies and health centers provide swab collection services.
Urgent Care
Many Urgent Cares offer swab collection services without the need for an appointment. Remember to bring the following:
Identification
Health Insurance Information (if available)
Lab Requisition
Ordering Provider’s Name and Contact
Swab Testing at our San Francisco Clinic
Swab testing at our San Francisco Clinic is no longer available.
Swab Sample Processing Time
The lab usually sends the final results 7-10 business days after the sample has been collected. Occasionally, swab tests can take longer to be analyzed. If you have not received the results within this time frame, please start a chat via mobile app or web portal.
Sharing Your Results
After your samples have been collected, ensure the results are shared with us. You can do this by choosing one of the following methods:
Fax: You or your lab can fax the results to (888) 803-3331.
Via mobile app or web portal: Upload your results directly via the Health Records tab in the mobile app or web portal.
If you'd like Circle Medical to retrieve your results via mobile app or web portal:
Select the 'Health Records' tab
Select 'Prior Medical Records'
Select the 'Add / Request Record' button
Choose “Upload” or “Request from Prior Facility,” depending on your needs.
Once You've Sent your Lab Results
Once received, your lab results will be added to your chart, and your provider will be notified to review them. Once your provider has reviewed your lab results, you'll receive an update in your Secure Care Inbox.
Your provider may request to discuss your lab results during an appointment. Your provider can provide you with the full context of your results and create a care plan based on your health needs.
If you are currently experiencing any new or continued symptoms, please schedule a follow-up appointment with your provider.
Connect with the Care Team
If you have any questions, our Patient Care team can be reached via HIPAA-compliant chat on the mobile app or web portal.
References
Urgent Care
STD/STI Testing