An invoice is generated for each one of your appointments, and can be found on your account page. In this quick article, we'll walk you through how to find them.
Not seeing any invoices? You might need to update to version 6.4.0 or higher. Available updates can be found in the Apple App Store or Google Play Store. Invoices are unavailable on the web portal, but we are working to add them.
Step 1: Open the Circle Medical app
The first step to view your invoices is to open the Circle Medical mobile app and login.
Step 2: Go to your account page
Once you are logged in, open your account page by tapping the circular grey icon in the top right corner of the app.
Step 3: Tap the Invoices tab
Once you are on the account page, click on the “Invoices” tab. Here you will be able to see all invoices related to your booked appointments.
Step 4: Review Invoices
Locating Invoices
To help you find the right invoice, you will notice that each invoice will note the:
Date of Appointment
Type of Appointment
Additionally, for invoices that have a due balance, an orange "Balance Due" indicator will appear next to the date and appointment type.
Viewing More Detail
To see a summary and view payment status for a specific appointment, tap the specific invoice. You will then see more details.
If you used insurance to pay for your visit, you will also be able to view the amount that was paid by your insurance plan.
To see a detailed view of the invoice, tap the 'View Details' button next to the Total.
Next, you will see a full document with your receipt and any payments or balances due. The document can be downloaded by tapping the share icon (box with arrow) at the bottom of the screen.
To return to the previous screen, tap "Done."
Paying a Balance
If the invoice has a balance due, it can be paid by tapping 'Pay Now' from the details screen. Follow the prompts to confirm payment information and settle the invoice balance via credit card.
