It's important to follow your treatment plan as discussed with your provider. Understanding the difference between non-controlled and controlled medications and following the correct refill request process will help you maintain your treatment plan with ease. If you have any questions or concerns about your medications, reach out to your care team for support.
ℹ️ Controlled vs. Non-Controlled Medications
Non-controlled medications are generally prescribed for common conditions such as high blood pressure, cholesterol, bacterial infections, or allergies.
Controlled medications, on the other hand, are regulated by the Drug Enforcement Administration (DEA). These medications are commonly prescribed for ADHD (Adderall, Vyvanse, and Ritalin).
Requesting a new fill
Non-Controlled Medications
Open the Circle Medical app or web portal and navigate to the chat section and send a refill request message.
Include your medication name, dosage, and pharmacy information.
Please note that refill requests through the chat are subject to your care plan and not guaranteed. Your provider may require additional information or an appointment before approving the refill.
Controlled Medications
Due to the stricter regulations surrounding controlled medications, refills for these prescriptions require an appointment with your provider. To request a refill, follow these steps:
Schedule an appointment with your provider via the app or web portal.
Attend the appointment to discuss your medication needs with your provider.
If approved, your provider will issue a new prescription for the controlled medication to be filled at your pharmacy.