It’s not uncommon to schedule your appointment only to find that there is a conflict after a few days. In order to improve the healthcare experience for our patients, we’ve made it possible to reschedule or cancel you appointment within the app.
How to cancel or reschedule
Go to the ‘Appointments’ tab by tapping on the calendar icon in the bottom navigation bar.
To cancel your appointment, tap the cancel button. To reschedule (searches for appointment times for the same appointment type and provider), tap the reschedule button. For rescheduling, your original appointment will only be cancelled when the new appointment is booked.
Have a delightful (and on time) primary care experience with your Circle Medical provider.
Great care, fair policies
Late Cancellation Policy
If you need to cancel your appointment, we kindly ask that you do so at least 24 hours before your scheduled start time. This allows us to offer the appointment time to another patient who may be waiting for care. If you cancel less than 4 hours before an appointment, you are charged a $50 late-cancellation fee instead of the full appointment cost.
Late Policy
We ask that patients arrive on time to ensure that we can provide the best care possible. If you're running late, please let us know as soon as possible so we can make any necessary adjustments to the schedule. However, if you arrive more than 10 minutes late, we may need to reschedule your appointment.