We want to make sure your care is prompt and hassle-free. To help us do that, we may need images of your insurance card for certain actions, such as referring you to a specialist.
We accept most PPO plans from Aetna, Anthem Blue Cross, Blue Shield of California, Cigna, Health Net, and UnitedHealthcare. We also accept HMO plans from the San Francisco Bay Area where the medical home is Brown and Toland or Hill Physicians.
During Check-In
At check-in, you will be asked to scan your insurance card. Follow the prompt on the phone to center your card on in the frame, and then confirm the details on the following screen. If for any reason the scan is unsuccessful, we may ask you at a later date via chat to send pictures of your card.
Uploading Manually
You can also upload images directly through the account page, which can be accessed at any time by pressing the account icon in the top right corner of the screen. Scroll to the "Insurance" section and tap on "Change" to update the insurance.
Some Important Notes on Insurance
Verify your network coverage, medical benefits, and deductible with your insurance provider before booking an appointment to eliminate any misunderstandings or unexpected charges.
We are unable to provide care to Medicaid or Medi-Cal patients, regardless of how you choose to pay for your appointments. If you use these services, it is important to see the provider assigned by your program to avoid losing coverage.
At our practice, we're committed to providing quality care to those who need it. Please provide accurate personal information, as the use of false information will result in immediate termination as a patient.
Check out our website for more information: https://www.circlemedical.com/insurance?